E-COMMERCE LOGISTICS / LAST MILE FOR MARKETPLACES & FORWARDERS /

FULFILMENT AND STORAGE / CUSTOMS CLEARANCE

About us

With over 30 years of expertise in global logistics, Dunyo Cargo has become a trusted partner for transport, forwarding, logistics and e-commerce businesses worldwide. As an accredited IATA Cargo Agent and a proud member of the World Cargo Association (WCA), JC Trans Network, International Association of Movers (IAM), and the International Federation of Customs Brokers Associations (IFCBA), we offer comprehensive e-commerce logistics solutions. From bonded warehousing and customs clearance to seamless last-mile delivery, we specialize in optimizing the entire supply chain, ensuring fast, reliable, and transparent logistics tailored to your needs.

We develop innovative products and digital solutions for both business and personal use, with a primary focus on the global B2C cross-border eCommerce market and international online marketplaces.
Dunyo Cargo’s logistics solutions connect businesses to new markets worldwide through a single global API platform.
Easily integrate with Dunyo Cargo for end-to-end delivery, including first-mile operations, fulfillment and storage, customs clearance, line hauls, and last-mile delivery, from the sender’s warehouse to the final recipient.

our services

Last Mile for Marketplaces

We provide efficient and reliable last-mile delivery services to any destination within Tajikistan. This service ensures timely and secure deliveries, making it easier for marketplaces to reach customers across the country. Our last-mile network is optimized for fast delivery and full tracking transparency.

100% coverage for home delivery. Free 1 month storage at PUDO

Fulfillment and Storage

Comprehensive fulfillment services that cover order processing, inventory management, packaging, labeling and shipping. Services include repacking and consolidation, space based only storage. The warehouse is fully equipped with advanced video surveillance systems to ensure the security of your goods.

Integrate your marketplace to ensure real-time inventory visibility and always display accurate stock levels.

Services for Forwarders

We offer tailored logistics solutions for forwarders, including both export and import customs clearance, transportation management, and last-mile delivery. Our expertise ensures a seamless logistics process, from port entry to final customer delivery, optimizing costs and transit times.

E-commerce Logistics

Specialized logistics solutions designed for e-commerce platforms and online stores. We manage the entire logistics chain, from order receipt to customer delivery, including quick turnaround times, accurate inventory tracking, and return management services.

We integrate with e-commerce platform by providing electronic data capture, ensuring seamless communication between systems. Real-time checkpoint status updates for tracking shipments at various stages, Proof of Delivery (POD)

Customs Clearance

Dunyo Cargo is licensed customs broker with 30 years experience in the field of customs brokerage services. Our experienced customs professionals handle all documentation, ensuring smooth and quick customs processing. We work closely with local authorities to minimize delays, providing compliance with all legal requirements for imported and exported goods.

We are one of the few companies with extensive experience in customs clearance for B2C shipments.

Return Logistics

We handle the entire process of managing returns for e-commerce and retail businesses, ensuring quick reverse logistics, from customer return requests to warehouse processing and restocking. 

Our WMS enables easy control and management of returned goods, including used items. If necessary, we can also handle the disposal of products that are no longer suitable for resale, offering a complete returns management cycle for efficient inventory control.

Contact us for more details about services options and requirements

WHY CHOOSE US

Local Expertise

With extensive knowledge of the Tajikistani market and over 30 years of expertise, we offer customized and efficient logistics solutions tailored to the region's specific requirements. Our local presence ensures faster decision-making, better understanding of regulatory environments, and smoother operations.

E-commerce Specialization

Our deep expertise in e-commerce logistics allows us to navigate the unique challenges of online retail. We optimize order processing, reduce delivery times, and offer comprehensive solutions, including returns management, ensuring your customers receive the best experience.

Flexibility and Scalability

Whether you’re managing a large-scale logistics project or a niche operation, we adapt to your needs. Our services are designed to grow with your business, offering scalable solutions to handle varying volumes of orders or shipments.

You will get personal manager and individual chat with technical support for instant problem resolution.

Technology and Integration

We provide seamless integration with your existing platforms and systems, ensuring end-to-end tracking, order management, and data transparency. Our advanced technology streamlines processes, allowing you to manage logistics efficiently without disrupting your workflow.

Frequently Asked Questions

How quickly can customs clearance be completed?

We help clients save time and money when dealing with customs clearance processes. Our team consists of expert brokers with an average of 10 years of experience, ensuring error-free documentation and cargo release from terminals within an average of 4 hours after submission. We provide full customs clearance services or handle individual stages, from preparing and electronically submitting customs declarations to offering additional logistics services. 

How is warehousing and storage organized at your facilities?

As soon as the shipment arrives at our warehouse, each item is scanned and entered into our system. You can track the status of your shipment through your customer account. Once the items are logged into the warehouse, they will be securely stored until an order is placed or you initiate further shipping.

Goods are securely stored in organized areas, with options for temperature control if needed. Clients only pay for the space they use, making the system flexible and cost-effective. We also provide services like repackaging and consolidation. Additionally, the entire facility is under 24/7 video surveillance, ensuring maximum security for your products.

What security measures are in place at the warehouses?

At our warehouses, we implement robust security measures to ensure the safety and protection of goods. These include 24/7 surveillance with advanced CCTV systems, controlled access points, and security personnel on-site to monitor and manage all activities. 

Our automated inventory management systems provide transparency and accountability at every step.

Fire safety systems are also in place to safeguard goods against environmental risks, making our storage solutions secure and reliable for your cargo.

The perimeter security measures are applied to ensure maximum protection. These include fencing and barriers around the facility, secured entry points with restricted access, and regular patrols by security personnel. In addition to 24/7 surveillance with CCTV cameras and alarm systems, security lighting are used to monitor and safeguard the perimeter. Combined with our robust internal systems, these measures create a secure environment for the storage and management of your goods.

What delivery options are available?

We offer a wide range of delivery options to suit your needs:
  • Express Delivery: For urgent shipments.
  • Standard Delivery: Cost-effective for non-urgent deliveries.
  • PUDO (Pick-Up/Drop-Off): Flexible pick-up and drop-off locations.
  • Home Delivery: Direct to the recipient’s home.
  • Readdressing: Change the delivery address during transit.
  • Change Delivery Date: Flexible scheduling to meet recipient availability.
These options ensure flexibility, speed, and convenience for your shipments.

How do you integrate with our e-commerce platform?

We integrate with your e-commerce platform using a flexible API that connects seamlessly with most major systems. The integration allows for real-time order processing, inventory management, and shipment tracking. Once integrated, your platform can automate logistics operations, including first-mile, last-mile delivery, and returns management. Our system supports both automated and manual workflows, ensuring a smooth experience with minimal disruption. Additionally, our technical team is available to assist with custom integrations tailored to your specific business needs.

How fast do you deliver in Tajikistan? 

Our delivery times within Tajikistan vary based on the destination and chosen service. For major cities like Dushanbe, Khujand, and select other locations, deliveries typically take 1-2 business days. For more remote areas, standard deliveries usually take 3-5 business days. We provide fast, reliable service throughout the country, ensuring timely delivery to both urban and distant regions. Customers benefit from tracking and real-time updates, keeping them informed at every stage of the shipment process.

Ready to accelerate your business? Contact us today


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Contact Us

Get in Touch with Us Today for Tailored Solutions to Meet Your Business Needs

Address 62 Druzhba Narodov street, 734024, Dushanbe, Tajikistan
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